Day two of jamming!

To get things going we started off with breakfast and a skype session with Aberdeens jam. I printed some more t-shirts (they are going down rather well) Then we started getting down to business!

Today we sent the teams out into the city to generate some more ideas by talking to members of the public. Each team went out with different cardboard props to try and grab peoples attention. This form of gathering information is called ‘design ethnography’ It’s all about putting yourself in someone elses shoes and seeing things from their perspective. The idea is that if you see something from someone else’s viewpoint you can better understand how to design services that cater to their need or improve services which just aren’t working. When all the teams returned we had a quick refuel and then got back to it. They all had to give us a status report of their ideas. It was interesting to see what they had all found out whilst out and about. Here are a few images of the presentations.

After presenting the teams all started their prototypes and we had two guest jam doctors (mentors for the jammers) pay us a visit. Our Guest doctors were Scottish designer to the stars Hayley Scanlan and Gillian Easson, the founder of Creative Dundee (which is an online platform that aims to connect Dundee’s creative community, through events, projects, and online). Both Hayley and Gillian had very different insights to share with our jammers and they seemed to get a lot out of it. After they both left the prototypes were starting to take shape and it was time for some fun! We skyped with our twin jam in Palermo, Italy. They had suggested having a huge thumb war. In which each person would be having a three thumb wrestle on each hand. They would be doing the same as we skyped each other. It was absolutely hilarious! Here is a video of the whole thing; 

Next on the agenda, pizza party!  We slightly over ordered and there was a whole sea of slices;

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After eating energy was quite low, everyone was full and sleepy. What we needed was an energiser, queue music! I led this session, teaching everyone some moves from the Charleston, a dance I myself had learned mere minutes before. I decided to go with this dance as it would be new to everyone and they would have to learn together. I taught a simplified version of the dance, but that does not mean it was an easy version, but the difficulty made it funny to learn and watch. See for yourself;

Revitalised and unable to stop laughing, the teams were sent back to finish off their prototypes. I checked in with each group to see what they had come up with.

The stereotype group had made a cardboard room with different doors, the idea is that invitations will be sent out to people from different backgrounds, inviting them to an event with similar people. They arrive in this room only to discover that there is a mixture of people there. A series of games and icebreakers will encourage everyone to interact and break down the prejudices they have.

Growth and community were working on a seed package for children, which would connect with an online game. The product aims to encourage children to grow their own vegetables and fruit and to eat healthy as well. The online game allows the children to share their progress and interact with others who are growing the same vegetables.

Under the theme of construction and building the team were producing modular housing for first time buyers. The housing would be customizable to suit the individual’s needs and is sold in room sized cubes. The minimum purchase is three cubes, which would be a basic studio apartment, but cubes can be added together and adapted to make larger rooms and larger homes. The cube system would make it easier for people to start climbing the property ladder, allowing them to buy cheaper, standardised homes.

The Play team had started to design an app that would encourage adults to get in touch with their inner child through a game of hide and seek. The game utilizes the smartphone location feature, letting the seeker know if they are near someone who is hiding and letting the hider know if they are about to be caught. The game could be played with friends, colleagues or even people who you haven’t met yet. As well as encouraging play the app would help people to de-stress during their lunch break from work or University.

A final presentation of the groups up to date prototypes before heading to the pub again (most of us went home actually, Jamming is tiring!)

Activity 4c: Piecing it together – discussion and notes

After completing 6 interviews I feel that I have a better understanding of sentimentality. For each of the interviewees the most treasured objects were different, ranging from a pillow to a carved wooden box. Several of the treasured items were things the interviewees had had since childhood. The reasons for the objects value to the individual was similar no matter what the object was. None of the items were of any particular value except to the individual person. I found it quite interesting to find out what each person treasured and actually got to know the six people quite well.

The method I used to interview them, with the drawings as well as spoken answers, was quite effective. It seemed to make them more open, and, because it too a bit longer to draw the things they were telling me about, they filled up the time with more detailed explanations and shared anecdotes. The drawings gave the subjects something to focus on, rather than having to hold eye contact or look around the room, and this made them more comfortable.

 

Activity 4b: conduct interviews

Interview one: Female, aged 19, student.

What is your most treasured belonging? – ‘My pillow’

Why do you treasure it?‘I like hugging it’

Where did you get it? – ‘in a cupboard in my parents house’

Do you have any other treasured items?‘Pongo, my toy dog, I’ve had him since I was small, maybe two or three. He was a birthday present from my friend Zack, he was lactos intolerant and used to have orange juice in his cereal.’

‘Some band t-shirt’s too, from gig’s that I have been to.’

‘I also have this little magnifying glass, I’m not sure where I got it, I think I found it somewhere, so it would be hard to replace.’

‘Probably some of my books too, some of them were quite expensive, I got a few in London, and one at a festival I go to every year.’

Do you have anything that has been passed down from a family member?‘A lot of my kitchen utensils, but thats kind of boring!’

Who passed them on to you?‘From my Granddad  from the 1960’s. A lot of it is army allocated from when he was an officer.’

Besides the band t-shirts, do you have any saved mementos or souvenirs from trips or outings?‘I used to collect rocks from each place I went to, then write on them where I got them from. But I don’t do that anymore.’

‘I keep a lot of my tickets, from traveling and events, wristbands too.’

Have you got anything else you got as a child, other than ‘Pongo’? – ‘There is this plate I have in my parents house, with different sections for different foods, I’ve had it since I was about 18 months old and I got it in Canada.’

What was the best present you ever received?‘Probably my radio, it has a built in iPod dock and It’s a CD player. I use it every day.’

Interview two: Male, aged 16, school pupil.

What is your most treasured belonging? – ‘My copy of pokémon silver, for gameboy.’

Why do you treasure it? – ‘It’s a really good game, unfortunately it doesn’t save anymore.

Where did you get it?‘Em….Oh! I know exactly! I got it on amazon. It was pre-owned and had ‘Vicky. C’ written along the bottom.’

Do you have any other treasured items? – ‘My favourite T-shirt, it’s grey and has a red heart in the center, I wish I was wearing it just now actually. I wear it every chance I can get.’

‘I got it from a play I was in called ‘love bites‘ I played a character who was in love with a girl on a bench but they never spoke. I treasure it because I like the design of the T-shirt and also because it’s a nice reminder of the play.’

Do you have anything that has been passed down from a family member? – ‘An ink pot that belonged to my grandmother, I got it after she died, its kinda leather bound and inside theres a glass pot.’

Do you save mementos or souvenirs from trips or outings? – ‘Concert tickets, I think that’s all.’

Have you kept something from when you were a child? – ‘This has made me realise that I am still about 5, and still like all the same stuff. I still have a lot of my toys, a lot of star wars toys. I was really in to star wars, until I was about 12, well, I still am, really. I have a ridiculous amount of toys in my bedroom.’

What was the best present you ever received? – ‘The gift of life.’

Interview three: Female, aged 19, student.

What is your most treasured belonging?‘Pooh bear!’

Why do you treasure him? – ‘He always sleeps in my bed, he is good to cuddle and he is my best.’

Where did you get him?‘From someone when I was a baby, but I don’t know who.’

Do you have any other treasured items? –I have a book called ‘when hitler stole pink rabbit’ which I got from my mum in primary 4. I used to read it every month when I was little and I am the only person who has ever read my copy.’

‘I have two Oliver Jeffers books which I got as presents too. They are special because I wanted them for a really long time before getting them and I really like his work.’

‘Also my wee sylvanian families which I got, mostly, from my parents and sister. Me and Paula (my sister) used to play with them all the time, take them on holiday and set them up to take photos.’

‘My anklet is another, at the end of secondary school my friends and I went to Zante and all got matching ones. I still have mine on, it jingles when I walk.’

Do you have anything that has been passed down from a family member? – ‘I have this ring, I got it from my great gran who died the day before I was three. My mum was worried about telling me because I was so young but my nursery teacher suggested a book called ‘badgers parting gifts‘ I don’t think I really understood the message though.’

‘The ring came in this little box, it was really cute.’

Do you save mementos or souvenirs from trips or outings?‘I save all the train tickets I’ve used. Or not used. I have a little book of tickets too, from concerts, museum’s the cinema and things like that. But not if it was a bad thing, like a film I didn’t enjoy.’

‘I collect pieces of sea glass too, I have so many jars of it. One time a man came into the shop I used to work in and suggested we put the marbles in jars on the window ledge to catch the light. I tried it with my sea glass to, it worked pretty well.’

‘Penny’s too, I have a lot of them in a jar, but thats not really a memento.’

Besides Pooh bear, have you kept something from when you were a child? –  ‘Yeah, I have a box of things my little sister gave me for my 18th birthday, it was full of things she had found around the house from when we were little. We had this game of ‘happy families‘ cards and my favourite were the post men, so she took those out and put them in.’

‘We also had all these bouncy balls, enough to make a solar systems with stars and we used to set them all up and roll them around the ‘sun’.’

‘There was a book called ‘Wilf, the witches dog‘, which was my favourite.’

‘There was loads of things!’

‘A miniature doll of Anastasia,  which I loved because I thought that ‘Anastasia‘ was about me, and I loved the russian revolution.

What was the best present you ever received?‘Probably when I got my iPod in s2. Like, it probably wasn’t the best actual present, but it terms of excitement it was the best. My dad had scratched my name on the back too, with a compass.’

‘Actually, that’s another thing I inherited, my dad’s compass from when he was at school.’

Interview four; female, aged 16, school pupil and sister of interviewee 3.

What is your most treasured belonging? – ‘My sylvanian families.’

Why do you treasure them?‘Because they were the one thing I was better than Anna for. I have 72 and Anna only has about 12.’

Where did you get them? –I got them as presents, but the first one I ever got was from my gran and it was the most exciting present ever.’ 

 Do you have any other treasured items? – ‘My silky, it’s my mum’s cut up nighty. I really liked silky things when I was younger.’

‘One time I lost it in the supermarket and we had to send a shop assistant round looking for it.’

Do you have anything that has been passed down from a family member? – ‘I have my dad’s dressing gown. He tried to throw it out when he got a new one but it smelled like him so I kept it.’

Do you save mementos or souvenirs from trips or outings?‘I used to save bus tickets, but I don’t really save anything anymore.’

Have you kept something from when you were a child? – ‘Yeah, I’ve kept all my old drawing, and my stories.’

What was the best present you ever received? – ‘My guitar, because it was a surprise present, I wasn’t expecting it.’

Interview five: male, aged 20, sales advisor in river island.

What is your most treasured belonging? – ‘Benny bunny, he’s the stuffed toy I had when I was born.’

Why do you treasure him?‘Because I have had him all my life.’

Where did you get him?‘He was a gift, I got him in the hospital.’

Do you have any other treasured items?‘I have this pokémon card, I carry it with me everywhere I go, it’s in my wallet. It’s japanese and it was a present from my friend Craig.’

‘It makes me extra careful not to loose my wallet, as I’d be sad if I lost it.’

Do you have anything that has been passed down from a family member? – ‘Well my older brother get’s things handed down, like he has all my dads old clothes.’

‘My granny gave me a casserole dish. But it broke. I only had it about a month.’

Do you save mementos or souvenirs from trips or outings?‘I saved lot’s of metro, bus and train tickets from when I went interailing with my boyfriend last summer’

Have you kept something from when you were a child?‘Apart from benny, I had a lot of soft toys but I gave them to my little brother, he’s 7. I have bits of lego, and a bat mobile toy.’

‘I think I still have my blanket, it was a red blanket. Maybe it’s in a cupboard somewhere.’

What was the best present you ever received? – ‘My mum bought me bookbinding classes, that was a gift that kept giving.’

Interview six: Male, aged 18, student.

What is your most treasured object? – ‘A small wooden box with koalas, kangaroos and aboriginal designs burned into it. It’s full of pins and a picture of my cousin when he was a baby.’

Why do you treasure it?‘Because it’s linked to both sides of my family, and I don’t get to see a lot of my family that often. My mum is one of six, so my extended family is quite big.’

Where did you get it? – ‘I took it when I left home.’

Is the cousin in the picture on your mums side? – ‘Yeah, he is my mum’s sister’s.’

Do you have any other treasured items?‘Yeah, I’ve got quite a few. Definitely my camera, It’s not the same camera I got when I first became a photographer but it’s the same brand. I worked to get it, and it took a while, so it’s a symbol of that hard work.’

Do you have anything that has been passed down from a family member?‘Yeah, the bed covers I’ve got. I got them from my parents, they are the ones I have always like, since I was a kid.’

Do you save mementos or souvenirs from trips or outings? – ‘Yeah, I do. Tickets, clipping, photographs, just things I find. They all go together usually, in a big purple folder.’

Have you kept something from when you were a child? – ‘My little beanie baby tiger called zampan, I’ve had him since I was two. I still have him in my room and he’s still got all his beans. The funny thing is he’s yellow, he was never orange. Yellow tiger.’

What was the best present you ever received ?‘Just the little things I got when I was moving to uni. I don’t remember exactly, just miscellaneous things. Rights of passage.’

‘One of my school friend gave me a collage of photo’s as well.’

Preparation for activity 4b

chad-valley-teddy-bear-1955Before beginning interviewing we were asked to make a semi-structured interview plan, there is room for some deviation in the plan to follow up interesting comments in more detail. The questions may be written down as prompts or general topic areas. I want to find out what value people hold in objects and try and gain some understanding in sentimentality.

I, first, want to find out what each person treasures most;

  • What is your most treasured belonging?
  • Why do you treasure it?
  • Who gave you the item? or Where did you get it?

Then I would like to find out if they have any other, sentimental, items;

  • Do you have any other treasured items?
  • Do you have anything that has been passed down from a family member?
  • Do you save mementos or souvenirs from trips or outings?
  • Have you kept something from when you were a child?
  • What was the best present you ever received?

I hope that I will be able to get some interesting responses to my questions, and some good, qualitative information.

We were then asked to choose one of the service design tools, from the website we looked at in February, to help us approach the interviews in a different way. I thought that issue cards was an interesting tool, although it is not directly applicable. I think I will use it as inspiration for my interviews.

‘The issue cards are a physical instrument used as a peg to induce and feed…’

I will ask my interviewees to illustrate their answers as they respond to my questions. I think this will be an interesting method of interviewing as I am trying to get my interviewees to think about items they hold dear, and things they had as children.  As drawing is often associated with a childhood activity (for those not studying art) I think it will help their recollections.

Activity 4a: Choose a topic.

Assignment 4 is called ‘interviews, but not as we know them’. We have been asked to choose a topic from this list:

  • What object do people treasure the most? Why?
  • What does the way someone decorates their living space tell you about them?
  • What does jewellery mean to wearers, sellers and makers?
  • How do men and women differ in the way they view the design around them?
  • How do magazines influence people’s ideas of design and taste?
  • Why do people go to bingo?
  • How have students’ dress sense changed since they left home?
  • How do people accumulate “stuff”?
  • How do salespeople influence purchases?
  • How knowledgeable are shoppers about what they are buying?
  • Or choose your own related to the area you looked at in Semester 1

I decided to go for the first option, ‘what object do people treasure most and why?’

After choosing our topic, we were then asked to brainstorm different aspects of our question, and what we want to find out from our interviewees.

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Activity 3c: observe and record: flower show

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For the third assignment, as Untitled 8well as visiting the bingo hall, we were asked to visit a secondary site to make observations. I chose to make mine at the spring flower show in the corn exchange, Haddington, a small town just outside Edinburgh,where my grandparents live.

On entering the hall we are asked to pay the entrance fee, the funds raised will be put toward the running of various clubs – this show is the work of the gardening club. Set up around the room are several tables with various flowers on them, as expected. There is also a long table displaying home baking, preserves and various knitted items. On closer inspection I discovered that there was a jar of  home made honey which had come first in a class of one, there was also two bottles of 1987 home made wine which had done the same.  Many jokes were made about entering next years show for an easy victory.

The most bizzarre of the competition categories was the ‘premiture baby’s cardigans‘ on this table was a selection of 12 minuscule knitted garments which seemed like they were made for dolls. Incidentally the table two over was filled with dolls wearing knitted outfits wich also had been judged. The table in the middle displayed more knitted products, soft toys to be specific, there was an interpretation of peppa pig, a clown, a tiger, and so on. The boredom produce by a small town is what I am assuming drove the gardening club to create such obscure categories.

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The people who were at the show, who, I assume, were also those who had entered, were mostly older. Having retired they all have a lot of free time to do things like tending flowers for the spring show, volunteering at the halls cafe or being the chair of the gardening club. Having a look at some of the labels on the various items on display, I realised that you were not limited to entering on item per category. In the easter bonnet category, both first and second place had been awarded to the same person. The same had happened in the ‘one picture of a winter scene‘ category. There was one particular name that popped up more than one time, on more than one table. To this person, winning is probably held in much higher importance than it would be to else. The multiple entry’s suggest a need for reassurance and encouragement. Possibly an older person who lives alone?

Activity 3c: observe and record: bingo

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As part of the third assignment we were asked to visit a bingo hall to observe the people who were there. I went with a group of my classmates to one of Dundee’s Mecca bingo hall‘s on Thursday the 7th of March  at 19:30. Three of the people in our group had previously played bingo so we had a vague idea of what to expect.

At the front desk those who had never been before had to register as members.Once we had filled in the form we were each given a membership card and a book of money off and game vouchers which could only be used at a later date. Stephen, one of the existing members in our group, also received a £5 voucher for referring us as members. All of these things, trying to entice us to return to the bingo, before we had even set foot within the main room.

One of the girls in our group, Jess, who was first to register, went ahead to pay for her bingo book and encountered a woman in her 40’s, wearing a mecca bingo polo shirt. She was in charge of selling the bingo books and dabber pens (which are used to mark the bingo cards). Jess had asked to buy a pen and wanted to exchange it for a dabber and there was some question about the price, at which the woman became defensive. Her attitude was rather unpleasant, she was stony faced and extremely rude to us. As new members of the bingo hall we were unsure what exactly we were doing and she was impatient, argumentative and not at all helpful. Presumably the woman was upset about some other aspect of her life, and was taking it out on a stranger, whom she never expected to see again. Regardless, it was not a good start to the evening.

Between the reception and the bingo hall was a room full of slot and other gambling machines, to pass the time while you wait for your game to begin, a very blatant encouragement for people to spend money and gamble. This room was quite dark and empty, presumably because there was a game in session. The wall between this room and the bingo hall was more or less a window. The bingo hall looked very old fashioned and faded, the room had a sort of grim feeling to it. The feel of the room was sort of a reflection of the bingo’s clientele was largely working class and older. The bar’s cheap drinks and the low priced food were aimed at this demographic too.

I had expected our group to bring down the demographic by quite a lot, but I was wrong, there were several other participants around the same age group as us, as well as some women in their 30’s and 40’s.  Of course, the hall was mostly full of older people who, mostly, sat alone. It made me feel a little sad, to see these lone pensioners, partially because of their loneliness, but also because of my suspicions that the reason for their being alone was because their partners had probably passed away.

There were several women sitting close to us who had themselves set up for the whole evening, with reading material for the breaks, nick nacks’ for luck and snacks and drinks too. It was quite easy to spot the regulars, and there were a lot of them. These people were taking the game very seriously, they were there to win, as opposed to playing just for the fun. I found the game quite difficult, to begin with, as no one explained how to play, and they just launched straight into the game. I found it quite easy to pick up though and quickly started to enjoy myself, it was really fun and a good laugh.

There was one older woman sitting at the table diagonal from us who had long white hair, glasses and was of a slightly larger build. Her clothing was plain and slightly worn. She was sitting with three younger people, who I assume were her family. Our group wasn’t exactly taking the game very seriously, and we found the bingo caller’s phrases and accent rather amusing. Our laughter was not exactly welcome by this woman, and she made this clear with her glares. She was particularly unimpressed when Shauna (another girl in our group) falsely called ‘house’.

Overall I didn’t feel that the bingo hall was a very welcoming place and, had I been by myself or in a smaller group, probably would have found it quite intimidating and unpleasant. The room itself was pretty unpleasant too, faded, as I mentioned before, and worn. It made me feel a bit like I was in some kind of dreary flash back in a film.

Assignment 3: preparation: the national museum

museum-2249We visited the National museum in Edinburgh today to prepare for assignment 3 which is all about ethnography. The museum visit was to give us a chance to observe people and make judgements about their character based on what we saw.

The first people I observed were a couple:

  • The woman was in her early 30’s and
  • The man in his late 30’s to early 40’s
  • He was wearing a suit and tie with smart leather shoes and
  • She was wearing a much more casuel outfit of a dress and a hooded zip jumper
  • Both seemed fairly middle class
  • Behaving respectfully
  • Wandering around with no apparent plan
  • Seemed a little pensive

The next people I observed were a family of a mother father son and daughter:

  • The parents were in their late 30’s
  • The children were roughly 5 and 7
  • All four were wearing anoraks hiking type trainers
  • The parents had rucksacks
  • The family was asian
  • The children were playing with some of the interactive exhibits
  • They seemed relaxed

The next person I watched was teenager:

  • He was around 15/16
  • Wearing a hoodie and a rucksack
  • Seemed bored, wandering around aimlessly
  • Probably still at school

The next person was leading a group:

  • She was in her 40’s
  • Sensibly dressed
  • School teacher
  • With a large group of young children
  • Seemed a little stressed out

Generally, the people at the museum were quiet, respectful and middle class. There were several older people with young children and lots of tourists. There were some other student there too but most people were middle aged, older or young children.

Activity 3a: service design tools

blueprintAfter having a look at some of the different things on the service design tools website I found ‘the blueprint’ tool, which I feel is applicable for use in design and craft.

The blueprint is an operational tool that describes the nature and the characteristics of the service interaction in enough detail to verify, implement and maintain it. It is based on a graphical technique that displays the process functions above and below the line of visibility to the customer: all the touch points and the back-stage processes are documented and aligned to the user experience.”

It would be good to record, in a graphic way, the various processes in the print studio and in the dye lab as I am doing them. I would then have a selection of ‘blueprints’ for reference, allowing me to re-create anything I have produce or even just providing a springboard for a new idea.

Assignment 2: what images mean: polysemy

69836_10151302594695740_1585836382_nThe word polysemy literally means a diversity of meanings for a given word. In the instance of Roland Barthes essay ‘Rhetoric of the image‘ the variety of meanings belong t a given image. Barthes suggests that the reader of an image is ‘able to choose some‘ of the images ‘signifiers‘ and ‘ignore others‘. This relates quite closely to the experiment we conducted: all of the things people saw in our inkblot were present on the paper. What each person saw depended on which of the signifiers they themselves picked up on. In particular, one of the subjects of our experiment, who had not seen the films in the star wars franchise, was unable to see the indicator that had led many other subjects to see Darth Vader in our blot. In this way, a persons culture and knowledge can affect the way they perceive an image, for example, a person who knows a lot about a particular subject would be able to pick up on symbols and motifs relating to that subject that would be meaningless to those who were less knowledgeable.

Barthes essay is complicated, quite difficult to understand and some things in it are quite obscure. There is some suggestion that the viewer of an image can adapt their understanding of it so that it means what ever they choose it to. Lewis Carroll provides a critique of this view in his book ‘Alice, through the looking glass’. He deals with the idea that a word can mean whatever you want it to, showing that this is not in fact practical or feasible.

 

humpty-and-alice“I don’t know what you mean by ‘glory’,” Alice said.

Humpty Dumpty smiled contemptuously. “Of course you don’t – till I tell you. I meant ‘there’s a nice knock-down argument for you!'”

“But ‘glory’ doesn’t mean ‘a nice knock-down argument’,” Alice objected.

“When I use a word,” Humpty Dumpty said, in rather a scornful tone, “it means just what I choose it to mean – neither more nor less.”

The question is,” said Alice, “whether you can make words mean so many different things.”

“The question is,” said Humpty Dumpty, “which is to be master, that’s all.”

Alice was too much puzzled to say anything, so after a minute Humpty Dumpty began again. “They’ve a temper, some of them – particularly verbs, they’re the proudest – adjectives you can do anything with, but not verbs – however, I can manage the whole lot! Impenetrability! That’s what I say!” (L. Carroll, Through the looking glass, Raleigh, NC: Hayes Barton Press, 1872, p.72)

Our experiment has shown that people do rapidly get the point. In practice, once we get enough information, we all more or less understand words and images the same. For example guessing Darth Vader quickly, after small changes were made to the inkblot which conveyed more information. In the brief for this assignment we were told not to make an inkblot that was too symmetrical and butterfly like, as this would provide too much information and nullify the experiment. All of this undermines the Barthian notion that meanings are plural and inherently unstable. Words are changeable but they are also pretty solid in that there are well established and shared meanings which we all work at solidifying every day. However , it is also the case that words can change and come to mean the opposite of what they did, but that only happens when a group (usually a small group) all agrees on the opposite meaning, for example, using ‘wicked’ to mean cool.